Contact us

Saundryam.in

We're Here to Help!

At Saundryam.in, your satisfaction is our priority. Whether you have questions about our beauty organizers, need help with your order, or want to share feedback, we're just a message away.

Get in Touch

Email Support

πŸ“§ support@saundryam.in

Our dedicated customer support team is ready to assist you with:

  • Product inquiries and recommendations
  • Order status and tracking
  • Return and refund requests
  • Shipping information
  • Technical support
  • General questions and feedback

Response Time

  • Standard Response: Within 24 hours during business days
  • Urgent Issues: We prioritize order-related and return queries
  • Business Days: Monday to Saturday

Business Hours

Monday to Saturday: 10:00 AM - 6:00 PM (IST)
Sunday: Closed

Please note: Emails received outside business hours will be responded to on the next business day.

What to Include in Your Message

To help us serve you better, please include:

For Order Inquiries:

  • Your order number
  • Email address used for purchase
  • Specific question or concern

For Product Questions:

  • Product name or link
  • Your specific requirements
  • Any customization needs

For Returns/Refunds:

  • Order number and purchase date
  • Reason for return
  • Photos (if applicable for damaged items)

Frequently Asked Questions

🚚 Shipping

  • We offer FREE shipping on all regular-priced items
  • Delivery within 7-10 business days across India
  • No Cash on Delivery available

πŸ”„ Returns

  • 5-day return policy from delivery date
  • β‚Ή45 flat rate return shipping
  • No restocking fees

πŸ’³ Payments

  • UPI, Credit/Debit Cards, Net Banking accepted
  • Secure online payment gateway
  • No COD option available

πŸ“¦ Order Tracking

  • Tracking details sent via email and SMS
  • Track on courier partner's website
  • Contact us for status updates

Connect With Us

We love hearing from our customers! Share your organized beauty spaces, feedback, or suggestions:

  • Email: sales.saundryam@gmail.com
  • Website: www.saundryam.in

Follow Us

  • Instagram: [@saundryam]

Customer Feedback

Your feedback helps us improve! We welcome:

  • Product reviews and ratings
  • Suggestions for new organizer designs
  • Website improvement ideas
  • Overall shopping experience feedback

Quality Assurance

At Saundryam.in, we're committed to:

  • βœ… Quality Products: Premium beauty organizers that last
  • βœ… Customer Service: Prompt and helpful support
  • βœ… Secure Shopping: Safe and secure online transactions
  • βœ… Hassle-Free Returns: Simple return process
  • βœ… Fast Shipping: Quick delivery across India

Need Immediate Help?

For urgent order-related issues:

  1. Email us at sales.saundryam@gmail.com with "URGENT" in the subject line
  2. Include your order number for faster resolution
  3. Check your spam folder for our replies

Office Hours

Customer Support Available:

  • Monday to Saturday: 10:00 AM - 6:00 PM IST
  • Sunday: Closed (emails will be answered Monday)

During festivals and holidays, response times may be slightly longer. We appreciate your patience!

Let's Organize Your Beauty Together!

Whether you're looking for the perfect rotating organizer or need help with your existing order, we're here to make your beauty routine more organized and efficient.

Ready to transform your beauty space? Browse our collection and start your organization journey with Saundryam.in today!

Saundryam.in - Organizing Beauty, Simplifying Life

Thank you for choosing Saundryam.in!